Manufactures / brands

Commercial conditions

Start Customer supportCommercial conditions
The operator of the portal www.magishop.sk is Magis Art s.r.o., Company ID: 46226443

Delivery period We usually deliver the ordered goods within 5 working days from the date of registration of the order. If the goods are currently sold out due to great interest, this period may be extended for some time.
However, we will do everything to satisfy your request as soon as possible.
According to Section 13, Paragraph 1 of Act No. 118/2006 Coll.,
which amends and supplements Act No. 108/2000 on Consumer Protection
in door-to-door and mail order sales, by sending your order, the customer agrees to the extension of the delivery period beyond the 30-day statutory period in the event that the foreign supplier of magis Art s.r.o. exceeds the specified period.

RETURN OF GOODS
The customer has the right to withdraw from the contract at any time within 30 days of purchase after notifying Magis Art s.r.o. by phone, in writing, or by e-mail. To return the goods, use the attached form.

Return of goods - form

POSTAGE PRICES
are displayed to the customer as soon as he/she places the order in the shopping cart.

If your order is sent in multiple packages, we charge postage only once. We offer you a risk-free purchase, because the data transmission from the site is encrypted and secured with an SSL certificate.

Since all goods that we send to our customers are subject to regular and detailed checks, we are sure that they meet the highest quality criteria. However, if the goods
do not suit you for any reason, you have the option to return the goods
- up to 30 days. This means you have enough time to try everything out in the comfort of your home or to consult with family or friends.

We also guarantee you:
1. The right to return and exchange the ordered goods.
2. Accurate and truthful description of the goods.
3. Clear warranty and delivery conditions.
4. Unchangeable prices.
5. Compliance with the Personal Data Protection Act.
6. We also guarantee that all copyrighted works are originals - there are no reproductions or copies.

The operator is not responsible for:

1. Delayed delivery caused by the post office.
2. Delayed delivery caused by an incorrectly specified or incomplete recipient address.
3. For damage to the shipment caused by the post office.
4. For the customer's selection of goods. If, after receiving the shipment, the customer discovers that he has the same or similar goods, or if the goods do not meet his expectations. We cannot consider such a reason to be a legitimate complaint.

The operator of the portal www.magishop.sk is MAGIS ART s.r.o., Pribylinská 4, 831 04 Bratislava. IČO: 46226443, DIČ: 2023292601. We are not VAT payers.

Tel: 00421 902 642 505

info@magis.sk

PAYMENT OPTIONS

1. online payment by credit card

payment by card

2. Bank transfer to our account

3. Cash on delivery

4. Cash on delivery when collecting in person at the store

PERSONAL DATA PROTECTION

GDPR (General Data Protection Regulation) is an abbreviation for EU Regulation 2016/679 on the protection of personal data, which was adopted by the European Parliament and the Council. This regulation came into effect on May 25, 2018, and organizations are required to comply with its requirements.

Who does the GDPR apply to?

The regulation applies to the vast majority of institutions: larger companies and smaller businesses, if, for example, they process data about their clients, use data for marketing purposes, monitor the behavior of their customers, have a camera system or an e-shop. This applies to all organizations that have an attendance system for their employees, a database of customers or job applicants, back up and archive data, contracts or encrypt data. In other words, all companies that have personal data stored on servers, send it over networks to data repositories and use various applications.

What does this mean for you and us?

The main obligations that we, as an institution, have under the GDPR are, for example:

Ensuring the prevention of data leakage and personal data
Preventing unauthorized access to personal data
Introducing the anonymization of personal data
Obligation to designate a responsible person
Guaranteeing the secure deletion/disposal of personal data
Managing and monitoring activities with personal data
Ensuring the resilience of systems processing personal data against outages and data loss
The ability to identify security incidents in a timely manner, analyze them and document them
Regular testing of personal data security
Introducing data encryption and personal data

So how do we protect your data?

We do not make any of your names, phone numbers, email addresses or other data we have about you available to third parties
If we do have them, they are on a password-protected computer that only one person from our company has access to
We do not send you promotional emails, text messages or anything else unless you agree
We delete unnecessary or terminated conversations from your computer
Copyright 2020 - 2025 © www.magishop.sk